Privacy Policy.

Consent

By using our website, you consent to our Privacy Policy and agree to its terms.

Information We Collect

When you use our website, we may collect personal information, clearly explaining the reasons at the point of collection. This information may include:

• check_circle Your name, email address, phone number, address, company name, and other contact details provided directly by you.
• check_circle The content of your messages, inquiries, or attachments you send to us.
• check_circle If you opt in to receive text messages, your mobile phone number, SMS consent status, opt-in source, and related messaging preferences.

How We Use Your Information

We use the information collected to:

• arrow_forwardOperate, maintain, and enhance our website.
• arrow_forwardPersonalize and improve user experiences.
• arrow_forwardAnalyze website usage to better understand visitor behavior and preferences.
• arrow_forwardDevelop new products, services, and website features.
• arrow_forwardCommunicate with you directly for customer service, project updates, scheduling, estimates, and related service information.
• arrow_forwardSend emails regarding your account, services, or other relevant information.
• arrow_forwardSend transactional SMS messages if you have opted in, including appointment confirmations, consultation reminders, scheduling changes, cancellation notices, estimate follow-ups, permit updates, and project status updates.
• arrow_forwardProcess SMS opt-out, help, and consent-management requests.
• arrow_forwardDetect, prevent, and address fraud or security issues.

Log Files

We follow industry-standard procedures to maintain log files recording visitors' interactions. Information gathered includes IP addresses, browser types, Internet Service Providers (ISPs), date/time stamps, referring/exit pages, and click counts. This data is anonymized and is used only for analyzing trends, managing the website, tracking user movement, and collecting demographic data.

Cookies and Web Beacons

CRS Builders utilizes cookies to improve website functionality, remember user preferences, and tailor content to browser types. Users can disable cookies via their individual browser settings; instructions are available on respective browser websites.

Third-Party Sharing

CRS Builders does not sell your personal information. We may share limited information with service providers who help us operate our website, manage customer inquiries, schedule consultations, maintain our CRM, analyze website performance, or deliver communications on our behalf.

These service providers are permitted to use personal information only as necessary to provide services to CRS Builders and not for their own independent marketing purposes.

SMS/Text Messaging Privacy

If you choose to receive SMS messages from CRS Builders Inc., we use your mobile number and SMS consent information only to send appointment, scheduling, estimate, permit, and project-related updates you requested.

No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. Text messaging originator opt-in data and consent will not be shared with any third parties, except with vendors who support delivery of CRS Builders Inc. messages and are not permitted to use that information for their own marketing.

You may opt out of SMS messages at any time by replying STOP. You may request help by replying HELP.

Advertising Partners' Privacy Policies

CRS Builders does not control cookies or technologies used by third-party advertisers. We advise reviewing these advertisers' privacy policies for further details and opt-out options.

Security Measures

We employ robust security practices, including:

• shieldSecure servers and encrypted connections (SSL).
• shieldRegular security assessments and reviews.
• shieldRestricted data access limited to authorized personnel.
• shieldImplementation of measures to protect against unauthorized access, alteration, disclosure, or destruction of your personal data.

CCPA / CPRA Privacy Rights (California Consumers)

Under the California Consumer Privacy Act (CCPA) as amended by the California Privacy Rights Act (CPRA), California residents have the right to:

• gavelRequest details about personal data collected about you.
• gavelRequest deletion of your personal data.
• gavelRequest correction of inaccurate personal information.
• gavelRequest that we not sell or share your personal data. CRS Builders does not sell personal data and does not share mobile/SMS opt-in data for third-party marketing or promotional purposes.
• gavelLimit the use and disclosure of sensitive personal information.
• gavelNot be discriminated against for exercising your privacy rights.

Please contact us directly to exercise these rights. We will respond within 45 days as required by law.

GDPR Data Protection Rights

We respect your data protection rights, including:

• verifiedRight of access: Obtain copies of your personal data.
• verifiedRight to rectification: Correct inaccuracies or complete incomplete information.
• verifiedRight to erasure: Request removal of personal data under certain conditions.
• verifiedRight to restrict processing: Limit how your personal data is processed.
• verifiedRight to object to processing: Object to specific uses of your personal data.
• verifiedRight to data portability: Transfer your personal data to another entity upon request.

Requests can be submitted via our contact information. We respond within one month and do not charge fees for standard requests.

Children's Information

CRS Builders does not knowingly collect identifiable personal data from children under 13. If you believe a child under 13 provided personal information on our website, contact us immediately for prompt removal.

Changes to This Privacy Policy

We periodically update our Privacy Policy to reflect changes in practices or legal requirements. Updates become effective immediately upon posting. Please review this policy regularly.

Contact Us

For questions or feedback regarding our Privacy Policy, please contact: